Mach

The Mach app from Banco BCI is an electronic wallet that allows you to pay from mobile devices in a simple, fast and secure way. The number of people using Mach has grown rapidly, reaching more than 2 million users in a short time.

mach

I have a business and I want to activate Mach in my Flow account

  1. If you don't have a Flow account yet, you can create an account here. In the registration form, you can select the payment methods you want to activate.
  2. If you already have a Flow account and want to add Mach to your payment methods, follow these steps:
    • Log in to your Flow account.
    • Go to the Medios de pago menu.
    • Click on the Editar datos button.
    • Select the payment method(s) you want to activate and choose the rate.
    • Click on the Guardar cambios button.
    • You will then receive an email with a security code that you must enter in your portal.
    • Once you enter the security code correctly, the selected payment methods will be activated.

Online payment

This feature allows clients to make an online payment using:

Mach App mach

To make an online payment using Mach, the customer must follow the steps described below. Once the payment is made, Flow will immediately notify the merchant (ordering user) about the payment made.

  1. First, the customer must select Mach as the payment method:
  2. Next, if the customer is at a computer, they must scan the QR code using the Mach app previously installed on their mobile phone:
    • To scan the QR code, open the app and click on the Pago QR button:
    • To continue, scan de QR code
  3. On the other hand, if the client is on a mobile phone, the application will open automatically. If the application has not yet been installed, the corresponding store will open so that the client can install it.
  4. In the next step, the payment authorization request will be displayed in the Mach application. Click on Continuar:
  5. The customer must then enter their 4-digit security PIN and confirm payment:
  6. Once the security data has been entered correctly, Mach will confirm the online payment:
  7. In turn, Flow will immediately notify the payment made:
    • A payment notice will be sent to the merchant.
    • A proof of payment will be sent to the customer.
    • If the merchant uses any integration API, its system will be notified online about the payment made.
  8. Finally, the customer:
    • Will be directed to the Flow success page, where they will be shown information about their payment.
    • If the merchant uses an integration API, this page will not be displayed and they will be directed to the merchant's success page.